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  • eDiscovery for Dummies – Issues & The Cloud-Powered Solution

    December 16, 2010

    eDiscovery request

    (Click here for the Part I and here for Part II of our “eDiscovery for Dummies” series)

    This is our last installment of the “eDiscovery for Dummies” series. Today, we dig in details at the key ideas around eDiscovery, the challenge they represent for organizations lacking an archiving solution, and how a cloud-powered archiving provider can help organizations, of any size, address this IT and legal headache.

    Idea Ndeg;1: Large amount of requested data (by the opposite party) must be produced within Discovery timeframe.

    Without archiving: Without an archiving solution, the data is not easily retrievable. Indeed, backup tapes are not compliant with eDiscovery. Local PST files are cluttered and the data is stored ldquo;offlinerdquo; and have a limited accessibility.

    Cloud-powered Archiving: provides several non-negligible advantages went it comes to retrieve emails, IM, social media or other types of employee-generated content. It gives you a 24/7/365 accessibility to the data, and data is accessible from anywhere in the world as long as you have a web browser. In addition, the data is never stored ldquo;offlinerdquo; and available in seconds in a one-stop repository providing you with unlimited storage capacity.

    Idea Ndeg;2: Penalties for failing to meet FRCP deadlines can lead businesses to go bankrupt. Penalties in some cases are more expensive than actually installing a (archiving) system to retain ESI.

    Without archiving: Meeting FRCP deadlines will be a serious time-consuming activity, which will monopolize the IT staff. It will induct to search through many different ndash; cluttered ndash; backups (PST files), and the IT staff wonrsquo;t be able to rely on any indexing feature or advanced search feature to assist them in their searches.

    Cloud-powered Archiving: An organization doesnrsquo;t need to purchase any software, hardware, or server given that all the archived data is stored in the “cloud” and accessed through a web UI. There is no capital expenses or upfront costs. A Cloud-powered Archiving solution provide streamline eDiscovery and support mail migration from all the most commonly used email platforms (Sonian supports MS Exchange, Lotus Notes/iNotes, Zimbra, Kerio, Google Apps, Zimbra, Novell GroupWisehellip;).

    Idea Ndeg;3: Anything in eDiscovery can be asked by the opposite counsel (upon judgersquo;s agreement).

    Without archiving: Businesses could have to search through terabytes of ESI: emails, attachments, database systems, and employeesrsquo; personal storage. Moreover, there will be no data inventory ready up-front.

    Cloud-powered Archiving: Offers sub-second response time (to retrieve stored data in the single repository) thanks to the cloud technology. End-users have access to easy-to-locate files thanks to advanced searching feature based on full text indexing, offering unmatched flexibility.

    Idea Ndeg;4: Obligation to secure, hold, and produce all pertinent data for litigation when directed.

    Without archiving: There is no single instance storage, emails are not move off the server, and the business will clearly lack full retention capabilities (e.g. attachments, social media, and also Instant Messaging). Furthermore, the organization wonrsquo;t be able to apply legal holds on public folders, which is a legal requirement, and there will be no access to the data in case of an unplanned downtime.

    Cloud-powered Archiving: Organizations will have access to data encryption ensuring there wonrsquo;t be any data leakage and preventing any data co-mingling between customersrsquo; data. A Cloud-powered Archiving solution is compatible with many content types (eml, xml, pst, html, nsf, rcf822hellip;) and platforms. In addition, full text indexing is an available feature and ndash; this is specific to Sonian ndash; organizations can rely on Amazon Web Servicesrsquo; unmatched security and reliability.

    Idea Ndeg;5: the requesting party is allowed to specify the form or format of data production.

    Without archiving: The desired format canrsquo;t be chosen due to cluttered archives such as backup tapes. Basically, the organization facing the eDiscovery request wonrsquo;t be able to match the opposite partyrsquo;s request.

    Cloud-powered Archiving: The files can be retrieve in their native format and conversion to other formats is also available, making sure that you can fill any request in a compliant and timely manner.

    Idea Ndeg;6: Organizations donrsquo;t have anymore maneuvering room around producing ldquo;less accessiblerdquo; data like IM, SMS, social media or electronic voicemails.

    Without archiving: Retrieving the needed pieces (less accessible data) will be a highly time-consuming activity preventing the IT staff to focus on business-related issues driving revenue. Organizations will clearly be unable to retrieve those ldquo;less accessiblerdquo; elements and wonrsquo;t be compliant with eDiscovery, exposing them to major fines.

    Cloud-powered Archiving: IM, SMS, social media, and (electronic) voicemails can be archived in the same repository used for emails. All the archived data is 24/7/365 available to administrators, end-users, and legal teams.

    Summing up, a Cloud-powered Archiving solution is one ndash; if not the best ndash; of the best solutions to ensure that an organization can answer an eDiscovery request and face litigation with peace of mind, offloading a major IT headache to messaging experts.

    (Click here for the Part I and here for Part II of our “eDiscovery for Dummies” series)


  • eDiscovery for Dummies – The Social Media Case

    December 13, 2010

    social media(The Part I “eDiscovery for Dummies – What you need to know” can be find here)

    This is the second installment of our “eDiscovery for Dummies” series. This time, we dig into the Social Media case and have a closer look at what an organization should be doing from an eDiscovery standpoint if it is using – which I am sure, most organizations are – some sort of social media (Facebook, Twitter, LinkedIn, etc) to enhance its communications / marketing strategies.

    Why do you have to take into account social media within your eDiscovery strategy?

    According to the Nielsen Report (ldquo;What Americans Do Online: Social Media and Games Dominate Activityrdquo;), we learn that two third of the Internet population utilize social media sites. This proves that social media is here to stay and that organizations must learn to live with it and learn to use it at their advantages. A lot of well-known organizations have already started to use social media and use it as marketing/communications tool with their customers, suppliers, vendors, etc. This is a great news and it shows that organizations understand the benefits of embracing Web 2.0! But, yes there is always a ldquo;butrdquo;, with the good comes the bad. In that case, the issue raised is around monitoring social media and more precisely retention of the social media content, since itrsquo;s fully discoverable and can be asked in case of a litigation of eDiscovery request.

    Why do you need to preserve social media?

    The Federal Rules of Civil Procedure (FRCP) made very clear that social media needed to be preserved from an eDiscovery prospective. The 2006 amendments change the discovery rule to allow a party to request ldquo;electronically stored informationrdquo; within the ldquo;possession, custody, or controlrdquo; of the responding party. In addition, when litigation is ldquo;reasonably expectedrdquo;, organizations have a duty to preserve existing potentially relevant evidence.

    Moreover, in a January 2010 Regulatory Notice, the FINRA stated that “every firm that intends to communicate, or permit its associated persons to communicate through social media sites must first ensure that it can retain records of those communications“.

    As you can imagine if a party failed to preserve and produce ESI within the allowed ndash; discovery ndash; timeframe, the business may face severe penalties. Since social media are included in the term ldquo;ESIrdquo;, organizations must make sure that social media is incorporated in the data retention policy. So there you have it, YOU NEED TO ARCHIVE SOCIAL MEDIA!

    What could possibly happen if you are not archiving your social media and have not a way to produce ESI in the legally-allowed timeframe? Well, you can most definitely get ready for serious fines in case of litigation.

    So, what should an organization do to be able to meet an eDiscovery request regarding its social media?

    A business should take several steps to ensure that its social media communications are easily discoverable:

    • First, it should take inventory of what social media sites are being used within the organization
    • The policies must be set to help educate all employees of the (legal amp; monetary) risks regarding social media
    • The organization ndash; and especially the legal team ndash; should be aware of the changing legal landscape on privacy, discoverability and admissibility, as these areas will continue to change, more and more rapidly in the future.
    • Finally, the business has to decide whether a backup solution is needed or not, to help with preservation and production of the businessrsquo;s own social media data.

    Expanding on the last point, even if my judgment might be a little biased, I strongly recommend businesses to go toward third party organizations that provide social media archiving solution. Indeed, since social media sites are owned and controlled by third parties, vendors developed technologies that allow an organization to capture dynamic web pages (tweets, Facebook status, etc) for preservation.

    Most of these third party archiving providers will offer you a one-stop shop archiving solution that will allow you to archive emails, IM (Instant Messaging), SMS, social media, and even electronic voicemails in a single repository. Those organizations, if relying on cloud computing technology to store this data, will be able to provide you with the following advantages:

    • Unlimited storage capabilities,
    • Low Total Cost of Ownership since no hardware or software is required,
    • Seamless integration into exisiting systems,
    • Multiple deployment options to fit your company’s infrastructure,
    • An intuitive and secure web-based management console and reporting tools.

    In our next installment, we will go through each requirement in detail; we will see what challenges an organization will have to face without an archiving solution, and how an hosted archiving provider can answer each of these requirements imposed by eDiscovery, allowing the IT staff to focus on more business-related issues.

  • eDiscovery for Dummies – What You Need to Know!

    December 9, 2010


    This is the first article of a series on eDiscovery where we will try to explain you why it is one of the major drivers for archiving employee-generated content and what you need to do to avoid painful fines in case of an eDiscovery request.

    The volume of email is skyrocketing, growing by 500% over the last 10 years, which poses storage and operational challenges for data security and system performance. Add in increased legal and regulatory requirements, and you understand why leading industry analysts believe every organization should archive its email. One word that we hear a lot in the cloud computing, data storage and legal sectors is ldquo;eDiscoveryrdquo;. What Irsquo;ll try to do is to bring some light over this small and insignificant ndash; at first sight ndash; word that could cost you serious amount of money and eventually put you out of business!

    What is eDiscovery/Electronic Discovery and why does it matter?

    eDiscovery is the process of gathering, reviewing and producing documents in electronic format. Federal, state, and corporate governance regulations require most companies to comply with specific regulatory guidelines to retain electronically stored information for 2-7 years and be able to produce it within days.

    Some facts about eDiscovery:

    • eDiscovery requests are expected to triple in 2010 ndash; FINRA took $50 million in fines in 2009, up from $28 million in 2008. The issue is that 93% of corporate counsels acknowledge that they are not prepared for the growth in electronic discovery regulations and requirements. Another issue is that backup tapes are not compliant with eDiscovery requirements for email, IM and other employee-generated content.
    • Enterprises will spend about $4,6 billion in 2010 on eDiscovery. But, 7 out of 10 businesses that experience eDiscovery event go out of business. As you can understand, the expenses associated with finding emails for electronic discovery is potentially crippling.
    • eDiscovery is cited as one of the biggest money wasters in the legal world. 70% of money spent on eDsicovery is wasted because, more often than not, lawyers are as to the efficient eDiscovery practices.
    • Companies with $1 billion in revenue face multiple legal matters. Those companies spend between $2,5 and $4 million each year on legal discovery of electronic files alone.
    • The new FCRP rules ndash; like many other compliance rules ndash; are being enforced. UBS Warburg and Merck were fined $29,2 million and $253 millions in litigation that required eDiscovery of files.

    What is ESI?

    ESI means Electronically Stored Information. It can be involved in any case of litigation. ESI consist in any types of document different from paper having an intangible form, volume, transience and persistence. ESI and discoverable materials, meaning that they can have the same value/weigh/impact as any paper documents (contracts, letters, etc).

    Why do you need to have ESI readily accessible and easily retrievable?

    One of the major reasons implying that all ESI must be readily accessible is the FRCP or Federal Rules of Civil Procedures, applying to any organization by the way! The Federal Rules of Civil Procedure govern the conduct of actions brought in Federal district courts. It states that any organization subject to litigation must be able to locate, retrieve and respond to data requests in a timely fashion. A ldquo;data requestrdquo;, in case of litigation, would be the opposite party asking you to provide a certain amount of Electronically Stored Information within a specific ndash; legally defined ndash; timeframe; implying that your corporate data (emails, SMS, IM, social media content) is stored in a central repository and is easily accessible any time.

    Here are one or two real-world examples:

    • If today, you would be asked to produce all emails from 2001 between the VP of marketing and the product manager, how would you do? And, how long would it take you to recover all the emails?
    • Another one. How would you do and how long would it take to produce all the social media communications (Facebook, Twitter, LinkedInhellip;) related to your organization?

    Thatrsquo;s it for this week. Next week, we will dig into the Social Media case and I’ll explain you why social media communications are as discoverable as any other ESI.

  • What is the Best Way to Embrace Cloud Computing?

    December 7, 2010

    Moving to the cloudEarlier last month, James Urquhart posted ldquo;Moving to versus building for cloud computingrdquo; on CNETrsquo;s The Wisdom of Clouds blog. In this post, James looks at the challenges of adopting cloud usage and dives into the differences between moving to the cloud and building for the cloud.

    Here is a quote from James looking at the challenges of adopting cloud usage:

    ldquo;I, and others, have noted several times before that one of the key challenges for enterprises adopting cloud is the fact that they are not “greenfield” cloud opportunities. They have legacy applications–lots of them–and those applications must remain commercially viable, available, and properly integrated with the overall IT ecosystem for the enterprise to operate and thrive.rdquo;

    So, how do you make your first move to the cloud…?

    Businesses have to pay attention to the way they want their organization to tackle cloud computing. As James Urquhart highlighted it, itrsquo;s not only about the technology but also about your IT infrastucture and the business strategy that drive your strategies around cloud computing. There are 2 very different approaches here:

    • An organization can focus on the technology benefits of the cloud and only use it as a ldquo;data centerrdquo; to archive corporate data. Quickly put, itrsquo;s most of time about moving from on-premise to hosted.
    • On the other hand, an organization can adopt a different view and shift its entire strategy around cloud computing and the benefits brought by this technology.

    I think that, in the first place businesses, especially SMBs, should start taking advantage of cloud technology through the first option, being a safe, inexpensive move to the cloud using it as a storage instance for emails, files, IM, SMS, social media and other employee-generated content needed to be archived. My recommendation would be to start “moving” to the cloud before “building” anything. Hosted cloud services are a great first step in the cloud process, before making a total move or beginning to build applications specifically designed around the cloud.

    Moreover, another great benefit of “moving” to the cloud, rather than “building” for the cloud, is that it can be a great way to familiarize your staff with cloud computing. If your organization has a long-term view in which cloud computing is expected to play a big role, starting through hosted services, is a smart way to slowly educate employees and your IT staff with this technology.

    As I said earlier, hosted services offered by third party providers are, according to me, the safest first move to the cloud allowing any organization to weigh the advantages and issues encountered with the cloud with limited capital expenses. Even if my judgment is a little biased, I can share with you some advantages that we bring to our customers at Sonian:

    • No more fear of unexpected, expensive downtime (99.99% SLA)
    • Pas-you-go formula allowing much better visibility amp; planning
    • Flat costs as performance needs increases
    • Unlimited storage space
    • Reducing overall IT expenditures
    • Ability to set up realistic email retention policy
    • Knowing that all archived content is readily available amp; retrievable in seconds in case of an eDiscovery request or litigation
    • Regulatory compliant archive with HIPAA, FINRA, SEC, SOX, GLBA, FRCPhellip; rules

  • What Kind of Archiving Solution Are You Currently Using (for your emails, IM, social media, etc)? And Why?

    December 2, 2010

    email archiving pollWe recently did a series of three articles on Email Archiving and the different models that are available for organizations looking for an archiving solution for their emails, SMS, IM and social media content.

    We first highlighted the need for Email Archiving, the regulations around archiving employee-generated content and their consequences. We then, provided an overview of the data explosion issue and how it should be addressed. Finally, in our last installment, we compared three Email Archiving methods (On-premise vs. Hosted vs. Cloud-Powered) and their relative advantages and drawbacks.

    So again, here is the question:

    What kind of Archiving Solution your organization is currently using to archive emails and other employee-generated content? And Why?

    • Are you satisfied with it?
    • Would like to see any improvements?
    • What solution would you choose if you had the opportunity to change?

    We would really appreciate your feedback and insights regarding this broad question that is becoming pressing issue for many organizations having to comply with ever more regulations and dealing with shrunk IT budgets.

  • Cloud Computing by the Numbers: Skyrocketing Growth

    December 1, 2010

    Cloud computing statsDo you know what cloud computing is? Have you ever heard the words ldquo;cloud computingrdquo;? I know it might sound a little bit off for most of you. With all the noise in the industry regarding this technology, the Mamp;As occurring every week and all the events taking place all around the US, you must have heard about cloud computing at least once.

    You are maybe wondering what really is cloud computing. Is it only a buzzword, a fad that will be eventually shut down within few months? Or, is it happening for real and might be the future.

    Our prospective is that cloud computing is here to stay and that it even might even be the next ldquo;industrial revolutionrdquo; for the technology sector. I am not going to try to blur you with fancy words and endless sentences. No, I will just use the power of numbers in order to convince you that cloud computing is anything but not a fad. The credits are going to TotalCloud Blog, which released those compelling numbers a few days ago. Here are the big numbers that should ldquo;blow your mindrdquo;:

    • A recent survey revealed showed that every enterprise is using a SaaS application but less than 25% of IT departments were aware that they were.
    • Enterprise applications will need to adapt to mobile and social computing that are growing faster than anything before in the history of technology.
    • Merrill Lynch estimates that Cloud market will reach $160 billion by 2011 while Gartner foresees $150 billion by 2013.
    • SandHill recently conducted a survey from which 50% of 500 IT decision-makers surveyed cited business agility as their primary reason for adopting cloud applications.
    • IDC projects that the market for enterprise servers will double by 2013 even, while public cloud infrastructure, applications and platforms are growing at 25%+.
    • Again, according to IDC, public cloud productsrsquo; market should to $16 billion in 2010 and grow to $56 billion by 2014.

    If you are still not convinced that Cloud Computing is here to stay, you can and should have a look at this video: Measuring the growth of cloud computing, which will provide you with even more mind-blowing stats.

    Now that you are aware of those numbers and hopefully, you understand that Cloud Computing is most probably going to shape the future of IT, the next question question lying down is: How should you adopt/embrace cloud computing?
    We will try to bring the light on the different adoption’s modes regarding cloud computing and which one is best suited to your organization regarding its size and IT budget.

  • Get to Know Sonian – Part 6

    November 30, 2010

    hosted email archiving podcastGreg Arnette, Sonian founder and CTO, recently did a PodCast interview with Cloud Computing expert, David Linthicum. David Linthicum is the CTO of Blue Mountain Labs, and an internationally known distributed computing and application integration expert.
    This is the sixth and last installment of David’s interview with Greg. Listen in to learn even more about Sonian! This week, the focus is on the sales/adoption process, the different solutions available to solve this archival pain point and the future for Sonian’s technology.

    David Linthicum:

    When you are in, working with a company and prepping for your products; are you in there with other ldquo;cloudsrdquo; or yoursquo;re typically the only ldquo;cloudrdquo; that does this particular service? Does customers understand the value of the service, have they already adopted say Salesforce or SaaS?

    Greg Arnette:

    The sales process kind of kicks off with the customers/prospects realizing that they have an archiving or information governance requirement. At that point, the organization understands that they lack archiving and starts looking at the range of solutions. Customers/prospects face three types of solutions:

    • First there are “old world solutions” requiring softwares provided by companies like Symantec, EMC, Microsofthellip; where the information would be stored on a companyrsquo;s own hardware. Basically, it is “start on your own hardware and do-it-yourself”.
    • Then, there are other “old world solutions” using a hosted service powered by legacy datacenter.
    • Finally, there are hosted solutions powered by cloud computing, like Sonian. This is were we are unique and differentiated in the marketplace. We are the only true amp; unique cloud computing powered archiving service that was build from the ground up to take advantage of horizontal scalability. Sonian has the ability to manage petabyte of information very cost effectively thanks to tremendous scale and compute power so that we can do queries and real-time searches across a very large dataset without impacting the customerrsquo;s performance.

    Sonian allows companies to take advantage of the cloudrsquo;s scale capabilities to do what they would never have been able to do on their own environment. For example, the customer has a 2TB dataset; it would take a fair amount of compute power to re-index that data very quickly. In the could, that could happen virtually instantaneously because you can bring up hundred of thousands of CPU instances on-demand and do work on parallel.

    The parallel aspects of cloud computing and horizontal scalability are capabilities that traditional IT has not have access to before. Sonian is acting like an on-ramp application/service from customers to really get their feed in terms of what cloud computing can do as a positive characteristic to, further down-the-road, thinking about how IT department embrace cloud computing.

    So, the adoption/sales process doesnrsquo;t require big wholesale thinking and big changes of mindset; it is really an on ramp type of thing to say ldquo;here is a taste of cloud computing. This what itrsquo;s doing for us today managing this archival problem and maybe down-the-road itrsquo;s going to do other things for us but we donrsquo;t want to make this big decision right nowrdquo;.

    David Linthicum:

    What is coming in the future for your technology? Whatrsquo;s kind of the roadmap over the next couples of years?

    Greg Arnette:

    Sonian is already supporting all the different major email systems: Ipswitch iMail, Kerio, Zimbra, Microsfot Exchange, Novell GroupWise, Google Apps, Rackspace, Bluetie, Lotus Notes/ iNoteshellip; all the major open-source and private-source, traditional enterprise communications platforms.

    The next big wave of innovation would be around SharePoint and files systems and other places where employees generate content. Our goal is to deliver actionable intelligence on all this dark data. Within the customer environment, all this information lives in separate data silos that donrsquo;t coordinate with each other. You have the email server, the SharePoint server, your files system and your instant messaging network. With Sonian, archiving all this content in near real-time capability, there is tremendous amount to be gain by really understanding the tone of this content because we have the capabilities of cloud computing to analyze all this information very efficiently and quickly.

    Sonian is using advanced technologies taking advantage of cloud computing horizontal scalability, which then supports our capabilities of auto scaling, auto deployment and managing infrastructure expenses at a very granular and optimally efficient level. That keeps our costs low which in turn allow us to offer a lower cost to customers; it is a triple win scenario where the cloud is a big enabling factor.

    But the cloud canrsquo;t be successful unless you right brand new software to take advantage of these new cloud eco-systems. You just can’t take enterprise software and throw it up in the cloud and expect to get cost savings or expect it to be that much more reliable. You have to program to these aspects and that what Sonian has been doing for the last 3 years.

    That’s it for our “Get to Know Sonian” serie. I hope that you learned everything about Sonian and its Hosted Email Archiving Solution. If you want to learn more or have other more detailed information, you will find everything you need on our website.

    Here are the links to the previous blog posts:
    Part 1 – Sonian’s technology / Issue solved
    Part 2 – Typical customer
    Part 3 – Security in the cloud
    Part 4 – What customers need to prep for to be successful?
    Part 5 – Pricing amp; Ease of adoption

    David Linthicum Cloud Computing ExpertHosted by Cloud Computing expert David Linthicum, this podcast is a no-hype look at the world of Cloud Computing, focusing on how to prepare the traditional enterprise to leverage resources outside of their firewalls. This podcast talks about what’s new, what’s working, and has expert guests, including Sonian CTO Greg Arnette, who will provide you with the advice you need to be successful in the clouds.

    Podcast | Cloud Computing Provider Spotlight: Sonian

  • Email Archiving migration for Novell GroupWise

    November 23, 2010

    imgresNovell Inc. announced yesterday that they agreed to be acquired by Attachmate Corporation (owned by an investment group led by Francisco Partners, Golden Gate Capital and Thoma Bravo) for $2.2 billion. Microsoft Corporation, through CPTN Holdings LLC, and Novell entered a definitive agreement that should result in the sale, $450 million in cash, of certain intellectual property assets.

    Here is Ron Hovsepian, Novellrsquo;s President and CEO, declaration regarding GroupWise sale. “After a thorough review of a broad range of alternatives to enhance stockholder value, our Board of Directors concluded that the best available alternative was the combination of a merger with Attachmate Corporation and a sale of certain intellectual property assets to the consortiumhellip; We are pleased that these transactions appropriately recognize the value of Novell’s relationships, technology and solutions, while providing our stockholders with an attractive cash premium for their investment.”

    Here is Jeff Hawn, Chairman and CEO of Attachmate Corporation, declaration. “We are very excited about this transaction as it greatly complements our existing portfolio… Novell has an established record of innovation, impressive technology and brand assets, and a leading ecosystem of partnerships and talented employees. The addition of Novell to our Attachmate and NetIQ businesses will enhance the spectrum of solutions we can offer to customers.”

    Although an acquisition has been long anticipated, it is now apparent that Novell technologies, like GroupWise, face an uncertain future
    . Moreover, the fact that an investment group is buying out Novell doesnrsquo;t bring more clarity regarding GroupWisersquo;s future.

    If you are thinking about migrating to a different mail platform, or staying on GroupWise, Sonianrsquo;s platform agnostic archive will keep you from worrying about what might happen to your email data

    Sonian E-mail Archive
    is hosted (in Amazon EC2), easy to deploy, requires zero maintenance, and automatically adapts to the evolving technology landscape. Sonian Archive also provides you with:

    • Unlimited storage at no extra cost
    • Lowest total cost of ownership in the industry
    • Highest security and encryption standards (256 bit AES encryption standards)
    • Seamless integration into your existing GroupWise Post Office
    • Platform-agnostic solution supporting all the most widely used email platforms: Kerio, Zimbra, Ipswitch, Rackspace, Google Apps, Lotus Notes/iNotes, Microsoft Exchangehellip; and others
    • Multiple deployment options to fit your company infrastructure
    • Intuitive and secure web-based management console and reporting tools
    • Zero-interrupt archiving

    The news of the Novell acquisition is the perfect firepower to help you get your email archiving project approved. Now is the time to cross email archiving off your to-do list.



    describe the imageDownload this Webinar explaining the benefits and processes behind migrating your email archive to a hosted service. You will learn more about the ONLY Hosted Email Archiving service designed to support Novell GroupWise

  • Get to Know Sonian Part 5

    November 23, 2010

    Hosted email archiving podcastGreg Arnette, Sonian founder and CTO, recently did a PodCast interview with Cloud Computing expert, David Linthicum. David Linthicum is the CTO of Blue Mountain Labs, and an internationally known distributed computing and application integration expert.
    This is the fifth installment of David’s interview with Greg. Listen in to learn even more about Sonian! This week, the focus is on pricing and the technical knowledge required from Sonian’s customers before installing the service.

    David Linthicum:

    What is your pricing model? What kind of companies can benefit from your services? Cloud you walk me through the economics?

    Greg Arnette:

    The service is appropriate in the first time to medium-sized enterprises. But, the power of the cloud allow Sonian to take advantage of horizontal scalability. It can offer its services to small, medium or large companies.

    There is no constraint by capacity. Sonian can handle the need of a 10,000 employees company as well as a 10 persons company and bring the same efficiency and scalability.

    The pricing model is very simple and much cheaper than an on-premise solution; it’s priced per-employee per-month. The archiving service ranges from $3 to $5 per-user per-month depending upon different discounts available based on the size of the organization.
    The service includes unlimited storage, so there is no kind of hidden storage fee at the end of the contract. Basically, an organization just need to sign up and go! It makes it very simple, it is part of the new theme seen in the market place around frictionless IT.

    Sonian archiving service allows companies and IT managers to focus on business-related issues adding value to their business and let companies like Sonian focus on things that need to be done but don’t need to be seen as a critical thing that the IT department manages itself.
    This is the perfect outsourcing Software-as-a-Service (SaaS) deployment of using cloud computing, SaaS, web-based technology to solve this e-governance and information-governance pain point.

    David Linthicum:

    How much technical knowledge does Sonian need from their clients before installing Sonian’s archiving system?

    Greg Arnette:

    Installing Sonian’s archiving solution is a real quick and easy task to do. It requires almost the same basic knowledge as as to administer an Exchange server or any kind of email server technology.
    Sonian can lock down connections between customer’s on-premise network and the slice of the cloud Sonian operates from. You basically turn on journally on the Exchange server. The customers can decide to have their information being pushed with secure SMTP with TLS or Sonian can fetched the data over a secure email protocol like IMAP or POP.

    It really matches into the security and access designs that modern enterprises are employing these days, as they realize that, a lot of their workers are going to be leveraging company IT assets by working on remote devices.

    In essence, we can think about the cloud as kind of being purposed into a very specific solution set and it is not this sort of idea of the big wide open public cloud; it is just a mass of computer horsepower and storage technology that can be harnessed to solve this pain point.

    Customers can take advantage of Amazon import service. It allows customers to ship physical media and the data that can be encrypted on this media to a secure processing facility. With the Sonian workflow added on to that Amazon import service, that information on physical media can be uploaded into the cloud in matter of days.
    It is a really quick way to get terabytes and terabytes of legacy data from on-premise systems to the cloud, without having to worry about the capacity of a T1 line or the data center connection from the customer to the hosted service, thanks to high-speed data transitioning from on-premise to the cloud.

    Sonian also has a remote web service giving the customer the authorized access to a certain part of the internal network from the coud.

    That’s it for this week. Part 6 is coming next week. You will have the opportunity to learn even more about Sonian and its Hosted Email Archiving Solution.

    Here are the links to the previous blog posts:
    Part 1 – Sonian’s technology / Issue solved
    Part 2 – Typical customer
    Part 3 – Security in the cloud
    Part 4 – What customers need to prep for to be successful?
    Part 6 – Sales/adoption process amp; future for Sonian’s technology

    David Linthicum Cloud Computing ExpertHosted by Cloud Computing expert David Linthicum, this podcast is a no-hype look at the world of Cloud Computing, focusing on how to prepare the traditional enterprise to leverage resources outside of their firewalls. This podcast talks about what’s new, what’s working, and has expert guests, including Sonian CTO Greg Arnette, who will provide you with the advice you need to be successful in the clouds.

    Podcast | Cloud Computing Provider Spotlight: Sonian

  • Email Archiving Models (Part III) – On-premise vs. Hosted vs. Cloud-Powered

    November 18, 2010

    (This is the part III of our 3 articles serie on Email Archiving Models – Click here for Part I and here for Part II)

    On-premise Archiving

    With the traditional on-premise model, archiving systems are completely located within a businessesrsquo; data center, and the business maintains responsibility for the installation, configuration, and operation of the archiving system and underlying infrastructure. The archiving software is installed on one or more servers (either as dedicated hosts or virtual machines), and archived data is stored on high-volume SAN or direct-attached storage. With on-premise systems, customers experience fairly rapid migration of legacy datamdash;attributable in large part to the physical proximity of the archive system to the legacy data store.

    on-premise archivingHistorically, on-premise archiving software has been offered as a stand-alone system, but email vendors (such as Microsoft) have recently integrated basic archiving into their email server products. Capacity management for on-premise archiving systems functions similarly to other on-premise systems (such as email), where businesses project their own storage and computing needs and procure infrastructure to accommodate needs periodically.

    The on-premise archiving model was the most popular model for early adopters of archiving solutions (particularly large financial services customers in the early 2000s). Due to the cost and complexity of the systems, which require investments in hardware, software, and storage as well as ongoing operations and support, adoption of this model has been waning as of late. Instead, resource-constrained businesses are turning to archiving services that are operated by third-parties.

    Hosted Archiving

    In the hosted model, archiving systems are housed within an archiving vendorrsquo;s data center. Unlike the on-premise model, customers are not required to install, configure, or maintain the archiving system or its underlying infrastructuremdash;the vendors manage these activities on behalf of the customer.

    Hosted archivingGiven that the archived data is hosted in the vendorrsquo;s data center, the customer only needs to be concerned with capacity management to the extent that it impacts pricing (as vendorsrsquo; fees can vary based on the amount of data in the archive). Otherwise, hosted vendors shoulder the burden of capacity management. Vendors benefit from economies of scale in procurement and operations given that they are serving hundreds or thousands of customers using one infrastructure (often a single data center). In this model, customers focus on activities related to the archiving process and functionality, such as defining retention policies, searching for specific content, and exporting data for discovery.

    Many customers are attracted to the hosted model due the fact that it reduces IT complexity and offers cost savings relative to on-premise systems. It is also perceived as a fairly low-risk evolution of the legacy model in that (unlike cloud-powered archiving, discussed below), the archiving system leverages traditional infrastructure technologies. Unfortunately, this also comes at a price, as vendors struggle with many of the same issues related to capacity management, service availability, and large capital expenses that customers faced with their on-premise systems.

    Cloud-Powered Archiving

    Rather than operating their own infrastructure, cloud-powered archiving vendors build their applications to operate on top of cloud infrastructure from third parties, such as Amazon or Rackspace. In this model, neither the customer nor the archiving vendor operates physical infrastructure directly. The archiving vendor builds and maintains an archiving system (software layer) that is operated on top of cloud infrastructure. As with the hosted model, the customer focuses exclusively on the archiving process and functionality.

    cloud-powered archiving

    Of the three archiving models, the cloud-powered approach best capitalizes on the value that can be created through specialization, scale, and elasticity. With this model, the infrastructure vendor, archiving service provider, and businesses are able to focus on their core competencies (operating data centers, developing archiving software, and facilitating business processes, respectively). Likewise, the cloud vendor procures and operates infrastructure at tremendous scale, enabling it to invest in world-class architecture while managing capacity and operations more efficiently than archiving vendors and their customers could achieve on their own. This enables cloud-powered archiving vendors to offer the lowest prices in the market. Finally, cloud-optimized technologies such as ElasticSearch and Chef enable archiving vendors to maximize availability performance based on their customersrsquo; real-time processing, bandwidth, and storage requirements.

    Some things are certain in IT…

    Moving forward, growth in the volume of user-generated data will only accelerate. The number of restrictions placed on the management of that data will only increase. Requests (and demands) for data to support litigation, compliance, and business intelligence will continue to rise. IT leaders need to be prepared for the convergence of these trends that, if left unaddressed, will drain the productivity of their teams, increase storage expenses, and put the reputations and financial viability of their organizations at risk.

    For most organizations, the only way to effectively address the data explosion is with a robust and effective archiving system. Fortunately, customers have their choice of numerous vendors and at least three archiving models in the market today, and each offer unique benefits. IT leaders should choose the archiving option that best suits their needs and budgets, and they should take action quicklymdash;before an audit, discovery request, or regulatory inquiry arises that makes them wish they had.

    (This is the part III of our 3 articles serie on Email Archiving Models – Click here for Part I and here for Part II)

    White Paper: Why Use Hosted Email Archiving

    Why Use Hosted Email Archiving - Osterman Research White Paper

    Download the Free White Paper: Why Use Cloud-Powered Hosted Email Archiving, In it, you will learn: Why you should archive your content, why hosted archiving makes sense, and the key issues to consider in selecting an email archiving vendor.

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